Mastering the Art of Persuasion through Stories
IntraTeam is a conference that gathers Digital Workplace practitioners and enthusiasts with a passion for Intranets. Each is known to be extremely willing to share with you what they have been working on, making the event an incredible immersive learning experience that will not leave you indifferent.
The main theme from the IntraTeam Copenhagen 2020 was around Digital Employee Experience. In this article from a couple of years ago, James Robertson defined it as follows:
James Robertson was also one of the keynote speakers this year. If you haven’t had the pleasure to see him on stage, you can get a glimpse of his session through his slides where he provides some key elements of his Digital Employee Experienece Survey (DEX) he just published. As a sponsor, we aim to give you a good overview of the most important take aways from the conference and invited Luis Suarez to share his top 3 takeaways. If you want to know more you can read the full version on his blog.
Top 3 Highlights from Luis Suarez
Listen to people…
… should be common sense but sometimes technology is less about people and more about possibilities. This needs to change again.
The Need of Stories…
… stories & more stories!
While Luis has a lot of superb examples of stories told on stage, his favourite was from Heather Force (Tomson Reuters), who was on point with her definition of the overall Digital Employee Experience.
The Future of Work is networked and feminine…
Luis Suarez’ Session Slides
Augmenting the digital employee experience through data analytics
When thinking about your Digital Employee Experience (DEX) initiatives one of the key components that’s always being either neglected or ignored over the course of the last decade has been data analytics.
Inside each and every organization, day in day out, we produce more data than ever through our various (social) collaborative environments, yet we refuse to collect it, make sense of it, and, eventually, apply it to make better business decisions as a result. While everyone has been championing different change programs to help influence user behavior and transform how we work over the course of time we haven’t made enough due progress with those newly gained business insights through data analytics. It’s time to level up!
In this session Luis Suarez demonstrated, in a practical manner with a number of different examples and methods, how critical and influential (social) analytics can well be in helping businesses embrace that gold mine they have been ignoring all along to improve their own digital employee experience: their own data they produce in their digital workplace environment.
- Raise awareness on the purpose of data analytics to influence user behaviour within your digital employee experience initiative
- Explore some of the most powerful use cases and capabilities data analytics has got to offer
- Have a better understanding of what data analytics could do within all of your collaborative environments (i.e. email, file sharing, ESNs, etc.)
- Help evaluate how healthy and mature your digital employee experience may well be
- Understand ahead of the game different challenges and turn them into business opportunities
- Learn practical hints & tips, good business practices, in-depth know-how etc. on how to get you started with your own data analytics efforts within your org. Or amplify what you already have!
Many more insights and interesting tidbits were shared during the many sessions and you can find more information about it on the IntraTeam blog.
Finally, a big thank you to everyone who contributed to, shared or simply liked one of the related tweets, products or developments at our booth and during the many networking opportunities. We appreciate your feedback to which ways the future should be shaped and together with you, we are able to encourage others to head towards an even better Digital Employee Experience and keep on moving forward with technologies to support this goal.