Endpoint Performance Monitoring
Optimize Your End User Hardware Performance
Poor performance on endpoint devices has a direct impact on the end user‘s digital experience for communication and collaboration. Gain full visibility for CPU Performance, Memory Usage, Version Levels, and Background Apps running on employee computers.
Legacy Hardware Limitations Realized
Having the viewpoint and the telemetry data from the end-user perspective is of utmost importance when trying to analyze any digital experience issue.
Endpoint Performance Monitoring helps you track and report key performance metrics accurately — these will help you identify necessary upgrades for endpoint devices, no matter where users are working.
- Monitor every type of endpoint
- Proactively report devices hitting performance redlines (CPU, Memory, Disc I/O)
- Identify necessary software and driver upgrades
- Spotlight background processes causing issues
Complete Visibility into Endpoint Performance
Identify CPU & Memory Limitations
Proactively Identify Legacy Hardware for Upgrades
Utilize Device Performance Metrics During Troubleshooting
Capture Metrics From Endpoint Devices
True digital experience monitoring begins at each and every endpoint.
That is why it is so important to gather performance metrics from the source computers. Only when you link the client-side systems and devices to the performance analytics do you have a full understanding of application performance for cloud services like Microsoft 365.
CPU & Memory Performance
Background Processes
Real-Time Performance Monitoring
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Customer Stories
Case Study
FINANCIAL SERVICES
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What Customers Say
OfficeExpert provides client telemetry information and combines it with Microsoft CQD and Call Analytics so that all relevant details for troubleshooting are in one place. Helpdesk efforts are very much reduced now and we are using the OfficeExpert insights for a proactive infrastructure optimization.
Björn Bendix | IT Adminstrator Deutsche MTM-Gesellschaft Industrie- u. Wirtschaftsberatung mbH
Pharmac entered the Covid lockdowns with a robust Business Continuity Plan but once all staff began working from home, we realized that staff members’ home Wi-Fi and internet connections presented a major blind spot to troubleshooting performance problems while being the most common cause of them. OfficeExpert gives us granular visibility of those factors plus a wealth of relevant information on laptop performance in a single 'pane of glass'. Our Service Desk team members are grateful for such a comprehensive and intuitive tool.
Alan Woods | Infrastructure Service Manager at Pharmac, NZ
As using Microsoft 365 in the cloud, it is easy to put a fault on Microsoft or network whenever there is an issue occurring because it is difficult to determine where along the path from user to Microsoft service lies the source of a service delivery problem. With OfficeExpert, it enhanced our visibility so that we could see the data from a user computer all the way to the Microsoft Service, which helps us for faster troubleshooting and better understanding of the issue.
Jicky Li | Senior Manager IT at IIC - INTERSPORT International Corporation GmbH