In April 2023, Vince Molinari of FinTech.TV interviewed representatives from panagenda, Ben Menesi, VP, Products & Innovation, and Carl Baumann, Managing Director, on the floor of the NY Stock Exchange. The discussion focused on the new challenges for enterprise IT operations to support the work-from-anywhere culture that has become the norm in our post-pandemic world. Digital transformation has accelerated after COVID-19 and it has spawned a remote workforce that has put the pressure squarely on IT operations to expand their responsibilities for monitoring and troubleshooting performance issues outside of a controlled office setting and managed network.
Click below to watch video on Fintech.TV
3 Key Takeaways from the Fintech.TV Interview
1) Why has Digital Experience Monitoring become a necessary discipline for IT operations groups at enterprise organizations?
2) How do you help IT operations improve the productivity of end-users of Microsoft Teams, especially for the executive level?
3) How does your solution save time for IT operations doing investigations into performance problems for end-users?
FinTech.TV and NY Stock Exchange
Suppose you would like to investigate the FinTech.TV services and watch additional interviews from the NYSE, you can find them and more at their website here.
About OfficeExpert TrueDEM
With today’s work-from-anywhere culture, it’s important for IT operations to maintain visibility and oversight into all employees’ digital experience, no matter where they are working. OfficeExpert TrueDEM is a unique solution, gathering telemetry data directly from endpoint devices to track performance along all parts of the digital journey to the cloud services providers like Microsoft Teams.
If you are interested in finding out more about our OfficeExpert solution and how it can help you proactively optimize the digital experience for Microsoft Teams at your organization, please visit our overview page online, or sign-up for a trial at https://www-test.panagenda.com/products/officeexpert